1xBet User Policies – Compliance & Restrictions
- To register on this website, users must accept the Terms of Service. If these terms are updated, existing users may stop using the services before the changes take effect, which happens at least two weeks after the announcement. Although translations may be available, the original English version prevails.
- 1xbet-thaionline.com is operated by Caecus N.V., registered in Curaçao under Company Number 163779 and licensed by the Curaçao Gaming Control Board under license OGL/2024/1262/0493, issued on 07/11/2024. Payments are processed by Exidna Enterprises LTD (НЕ435756) and Kassifoni Enterprises LTD (НЕ435760).
- Participation in games requires accepting the Responsible Gaming Agreement (RGA) and its Gaming Terms of Service (GT&C), which include important restrictions for user protection. Reviewing the RGA/GT&C before playing is essential.
- Access to the website may be illegal in some countries, including the USA, the UK, Cyprus, and the Netherlands. The site’s availability does not imply legal authorization for use in those jurisdictions. Users must ensure their actions comply with local laws.
- The bookmaker has the right to refuse bets from customers violating these rules. A bet is considered won only if all predicted outcomes are correct. All bets are settled based on data from the processing center, and winnings are paid within 30 days from the official publication of results.
- Individuals restricted from placing bets include those under 18, persons directly involved in the event (such as athletes, coaches, referees, or club management), representatives of other bookmakers, individuals with gambling addiction, and anyone legally prohibited from entering agreements with a bookmaker.
- Users must confirm the legality of gambling in their jurisdiction before registering. If a user resides in a country where the website is illegal, their account may be closed, and any remaining balance refunded, excluding winnings from the latest deposit.
- In cases of technical failures or unfinished streams, bets on Esports Live are refunded only if the event does not occur or remains unsettled. If a bookmaker employee makes an error in accepting a bet, or if a bet violates the rules, it may be voided, with returns paid at odds of 1.
- If there are suspicions of match-fixing or unsportsmanlike behavior, the bookmaker may block bets until an official conclusion is reached. If match-fixing is confirmed, bets are voided and settled at odds of 1.
- 1xBet supports fair play and acknowledges that match-fixing is linked to criminal activities. The company complies with the Council of Europe Convention on the Manipulation of Sports Competitions (CETS No. 215) and other legal requirements.
- The bookmaker may void bets in cases of foul play, unauthorized account use, or suspicious betting activity. “Foul play” includes match-fixing or other rule violations for financial or competitive gain.
- Customers are informed of any rule changes. Bets placed after an update are subject to new rules, while earlier bets remain unchanged.
- Once a bet is confirmed, no connection failure will result in its cancellation. Placing a bet confirms acceptance of the betting rules.
- Winnings and bet settlements are based solely on results declared by the bookmaker. Complaints about results, dates, or starting times are reviewed alongside official sports federation documents.
- Errors in transliterations of team names, player names, or tournament titles do not lead to refunds. Tournament names are provided for reference only and do not affect bet validity.
- The bookmaker is not liable for indirect or incidental losses, including lost profits, even if users were informed of potential risks.
- The bookmaker reserves the right to modify these rules at any time. Updates take effect immediately upon publication.
- Customers are informed of the odds and risks associated with gambling.
- Deposits and withdrawals can be managed through the “My Account” section.